The following General Terms and Conditions (GTC) regulate the use and the claim for the offer under the domain www.tennistraining-online.com (here referred to as “Portal”). Contractual partner and service provider (here in after referred to as “Seller”) is:
The seller provides his services on the basis of the General Terms and Conditions in the version valid at the time of the conclusion of the contract. All offers of the portal can be changed without prior notice. Consumers in the sense of §13 BGB are accepted as customers in the store – i.e. any natural person who enters into a legal transaction for the purpose which is attributed neither to their commercial nor their independent professional activity.
§1 General / Description of the service The customer can purchase memberships for selected videos as well as individual digital contents via the portal www.tennistraining-online.com. The memberships can be concluded via an ordering system. After booking a membership, the customer has the possibility to use the services specified in the membership description for the period of time that can also be seen in the description. After expiration of the specified period, the membership and the right to access the content/videos expires. Individual purchased digital content via the separated shop are available to the customer for download. The following general terms and conditions apply to the entire business relationship with the customer. The customer recognizes them as binding for the present contract. Any correspondence with us must be handled via the address given in the imprint of the homepage.
§ 2 Conclusion of the contract By clicking the button “Complete payment” in the last step of the ordering process of PayPal, the customer makes a binding offer on the selected membership or a selected digital content. The seller confirms the receipt of the order to the customer exclusively by e-mail to the address specified in the order process or stored in the customer account. The payment process can be carried out through the external online payment service provider (PayPal). For the services of external payment service providers, the terms and conditions of the respective provider apply, which can be accessed on the homepage of the respective provider. A prerequisite for successful purchase processing is the correct entry of the data requested by the customer. The customer completes the payment by clicking on the “Complete Payment” button (or the equivalent) on the website of the payment service provider after successful registration or entry of his personal data. After successful payment, the customer is redirected back to the portal and has direct access to the services and purchased content specified in the membership description. After successful payment, the customer will immediately receive an email confirmation to the email address provided and the membership will be made available in the customer account. By activating the membership or or making the digital content available for download, the seller accepts the customer’s offer and the purchase contract is concluded. The purchase contract is considered fulfilled with the provision of access to the content.
§ 3 Prices, due date and payment Our prices are in Euro (€/EUR), the prices mentioned in the portal are final prices, the legal value added tax is included in the price. The purchase price is due immediately. No additional costs are incurred by using the PayPal payment options. Purchase on account is not possible.
§ 4 Premium Videos and Content The videos offered in a paid membership are available as a streaming offer. A download of the videos is permitted exclusively under the conditions formulated under No. 6. Individual purchased videos are available as streaming offer and as download. A download of the videos is exclusively permitted under the general conditions formulated under No. 6.
§ 5 Free Trials If available on the platform, the seller offers the possibility to test the platform with all its features for 3 days free of charge with a free trial membership. This trial membership can be concluded only once per user. It is prohibited to conclude the trial membership more than once by creating additional accounts. The seller reserves the right to block the user and the account from the platform in case of abuse of this offer.
§ 6 Revocation The buyer is legally entitled to a right of withdrawal in accordance with § 312g BGB if he is a consumer, since the purchase of goods on the Internet as in this case is a so-called distance contract. Regarding the right of withdrawal and its consequences, a separate cancellation policy in text form is available at the conclusion of the order (under c). If you are a consumer residing in the European Economic Area (EEA), you are entitled to withdraw from this contract as described in the EU model withdrawal form below according to the consumer rights applicable in the EEA as of May 28, 2022. a.) Right of withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. letter sent by mail or e-mail) of your decision to withdraw from this contract. This is possible by e-mail to [email protected], by phone at +49 5631505884 or by mail to Martin Kares, Stadtweg 24, 34497 Korbach. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.
