The following General Terms and Conditions (GTC) regulate the use and the claim for the offer under the domain tennistraining-online.com (here referred to as “Portal”). Contractual partner and service provider (here in after referred to as “Seller”) is:

Martin Kares
Stadtweg 24
34497 Korbach
Germany

info@tennistraining-online.com
VAT ID No. DE257153665

The seller provides his services on the basis of the General Terms and Conditions in the version valid at the time of the conclusion of the contract. All offers of the portal can be changed without prior notice. Consumers in the sense of §13 BGB are accepted as customers in the store – i.e. any natural person who enters into a legal transaction for the purpose which is attributed neither to their commercial nor their independent professional activity.

§1 General / Description of the service
The customer can purchase memberships for selected videos as well as individual digital contents via the portal tennistraining-online.com.
The memberships can be concluded via an ordering system. After booking a membership, the customer has the possibility to use the services specified in the membership description for the period of time that can also be seen in the description. After expiration of the specified period, the membership and the right to access the content/videos expires.
Individual purchased digital content (videos) are available to the customer for download.
The following general terms and conditions apply to the entire business relationship with the customer. The customer recognizes them as binding for the present contract. Any correspondence with us must be handled via the address given in the imprint of the homepage.

§ 2 Conclusion of the contract
By clicking the button “Complete payment” in the last step of the ordering process of PayPal, the customer makes a binding offer on the selected membership or a selected video/digital content.
The seller confirms the receipt of the order to the customer exclusively by e-mail to the address specified in the order process or stored in the customer account. The payment process can be carried out through the external online payment service provider (PayPal). For the services of external payment service providers, the terms and conditions of the respective provider apply, which can be accessed on the homepage of the respective provider. A prerequisite for successful purchase processing is the correct entry of the data requested by the customer. The customer completes the payment by clicking on the “Complete Payment” button (or the equivalent) on the website of the payment service provider after successful registration or entry of his personal data. After successful payment, the customer is redirected back to the portal and has direct access to the services and purchased content specified in the membership description. After successful payment, the customer will immediately receive an email confirmation to the email address provided and the membership will be made available in the customer account. By activating the membership, the seller accepts the customer’s offer and the purchase contract is concluded. The purchase contract is considered fulfilled with the provision of access to the content.

§ 3 Prices, due date and payment
Our prices are in Euro (€/EUR), the prices mentioned in the portal are final prices, the legal value added tax is included in the price. The purchase price is due immediately. No additional costs are incurred by using the PayPal payment options. Purchase on account is not possible.

§ 4 Premium Videos and Content
The videos offered in a paid membership are available as a streaming offer. A download of the videos is permitted exclusively under the conditions formulated under No. 6.
Individual purchased videos are available as streaming offer and as download. A download of the videos is exclusively permitted under the general conditions formulated under No. 6.

§ 5 Free Trials
The seller offers the possibility to test the platform with all its features for 3 days free of charge with a free trial membership. This trial membership can be concluded only once per user. It is prohibited to conclude the trial membership more than once by creating additional accounts. The seller reserves the right to block the user and the account from the platform in case of abuse of this offer.

§ 6 Revocation
The buyer is legally entitled to a right of withdrawal in accordance with § 312g BGB if he is a consumer, since the purchase of goods on the Internet as in this case is a so-called distance contract. Regarding the right of withdrawal and its consequences, a separate cancellation policy in text form is available at the conclusion of the order (under c).
If you are a consumer residing in the European Economic Area (EEA), you are entitled to withdraw from this contract as described in the EU model withdrawal form below according to the consumer rights applicable in the EEA as of May 28, 2022.
a.) Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us by means of a clear statement (e.g. letter sent by mail or e-mail) of your decision to withdraw from this contract. This is possible by e-mail to info@tennistraining-online.com, by phone at +49 5631505884 or by mail to Martin Kares, Stadtweg 24, 34497 Korbach. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient if you send the notification regarding the exercise of the right of withdrawal before the expiry of the withdrawal period.
b.) Consequences of the revocation
If you revoke this contract, we must return to you all payments that we have received from you. This must be done immediately and at the latest within 14 days from the day on which we received the notification of your revocation of this contract.
The refund will be made by the same means of payment that you used for the original transaction, unless you have expressly agreed to another method. In no event will you be charged any fees for such a refund.
If, in the case of digital content, the service has already been provided, the right of withdrawal shall expire.
c.) Sample cancellation form
(If you wish to revoke the contract, please fill out and return this form).

To Martin Kares, Stadtweg 24, 34497 Korbach, info@tennistraining-online.com:

I hereby revoke the contract I have entered into for the provision of the following service ______________________________.
Ordered on ____________________________
Name of the consumer _______________________
Address of the consumer _______________________________
Signature of the consumer (only in case of notification on paper) ______________________________
Date ___________________

§ 7 Rights of use
Through the purchase, the customer acquires the simple, non-transferable, spatially and temporally unrestricted right to store, copy and listen to or view the videos marked “Premium” as often as desired, exclusively for personal and private use, not for commercial purposes. Premium Videos may be copied to various local storage devices, burned onto data carriers and played and used exclusively for private purposes. Any further use beyond the rights granted is not permitted. Commercial use and distribution of the products is not permitted. Saving and posting videos marked as “Premium” on data networks is prohibited. The products are copyrighted material. When using the purchased products, the customer must comply with the statutory provisions and the provisions of the German Copyright Act (UrhG) in its current version. All rights of the authors to the protected works contained on the website are reserved. The login data to the member account, which entitles access to premium content, may only be used by the customer himself and may not be passed on to third parties. The Seller reserves the right to add digital watermarks to Premium Videos. Digital watermarks consist of imperceptible information that can be inserted into audio data, for example.
If the customer acquires a right of use via the membership, this is available for the duration of the membership.
If the customer acquires individual videos or other digital content without taking out a membership, the right of use shall be available for an unlimited period of time.

§ 8 Retention of title
Premium Videos remain our property.

§ 9 Liability
Insofar as the customer uses services of the portal by using access data, the customer is responsible for keeping these secure and protected from access by third parties and is liable for any action taken with his access data. If the customer suspects that unauthorized third parties have gained knowledge of it, the personal password must be changed immediately and the seller must be informed. The customer undertakes not to use a collective e-mail address used by several users.

§ 10 Blocking
The seller reserves the right to block the customer account in case of misuse, violation of contractual duties and obligations and not to allow a new registration.

§ 11 Foreign business
All agreements with us are subject to German law. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply.

§ 12 Effectiveness
The invalidity of one or more clauses of these General Terms and Conditions shall not affect the validity of the remainder of the contract. The invalid provision shall be replaced by the statutory provisions.

§ 13 Place of performance, place of jurisdiction
For all rights and obligations arising from the business relationship, the place of performance shall be determined in accordance with the statutory provisions. If the customer is a merchant within the meaning of the German Commercial Code (HGB), the exclusive jurisdiction of the court at our registered office is agreed for all disputes arising from the contract. Our right to assert our claims in court at another place of jurisdiction shall remain unaffected vis-à-vis merchants. We may also assert our claims against a purchaser who is not a merchant before the court at our registered office if he has no general place of jurisdiction in the Federal Republic of Germany or if he moves his place of residence or habitual abode out of this area after conclusion of the contract or if his place of residence or habitual abode is unknown at the time the claim is asserted in court.
Does this have to be included?

§ 14 Data protection
Information about the nature and extent, location and purpose of the collection, processing and use of personal data required for the execution of orders by us can be found in the Privacy Policy .

§ 15 Information on online dispute resolution (pursuant to Article 14 (1) ODR Regulation).
The platform for online dispute resolution of the European Commission can be reached at https://ec.europa.eu/consumers/odr .
We are neither willing nor obliged to participate in arbitration proceedings before a consumer arbitration board.